Effective Date: [05/05/2025]
Last Updated: [05/05/2025]
TERMS AND CONDITIONS
Effective Date: [05/05/2025] Last Updated: [Insert 05/05/2025]
Welcome to WillSoft Pesa Score (“the Service”). By accessing or using our platform, you agree to the following Terms and Conditions. Please read them carefully before registering.
1. Eligibility
§ You must be 18 years of age or older to create an account and use this Service.
§ You must provide a valid phone number and email address that belong to you personally. Use of another person’s contact information is strictly prohibited and may lead to suspension or termination of your account.
2. User Consent and Responsibility
§ By registering and using the platform, you confirm that all data you upload (e.g., MPESA statements) is submitted voluntarily and without coercion.
§ You are solely responsible for the accuracy, legality, and completeness of your data.
§ You retain ownership of your uploaded data, while granting WillSoft Pesa Score permission to process it solely for the provision of services.
3. Subscription Fees and Refund Policy
§ By subscribing to any paid features or services, you acknowledge and agree that all subscription fees are non-refundable once payment is made.
§ This applies for the entire duration of the selected subscription plan, regardless of usage, early termination, or account deactivation.
§ We advise users to review all features and pricing carefully before making payment.
4. No Liability for Uploaded Data
§ WillSoft Pesa Score is a self-service platform. You upload and use data at your own discretion and risk.
§ The platform shall not be held liable for any direct or indirect loss, including unauthorized access, data loss, or damages, provided reasonable safeguards have been implemented.
5. Data Protection and Security
§ WillSoft Pesa Score adheres to the Kenya Data Protection Act, 2019, and implements appropriate technical and organizational measures to secure personal data.
§ However, we cannot guarantee absolute protection against all threats. You agree to use the platform with this understanding.
6. Data Usage and Retention
§ Your data is used only to deliver the Service and is not shared with third parties without your consent, unless required by law.
§ You may request deletion of your data or account by contacting support at [Insert Email].
7. Changes to These Terms
§ We reserve the right to update these Terms at any time. Continued use of the Service means you accept any changes.
8. Contact Information
§ For questions or concerns, please contact us at [Info@willsoft-ltd.com].
PRIVACY POLICY
Effective Date: [05/05/2025] Last Updated: [05/05/2025]
WillSoft Pesa Score ("we", "us", or "our") is committed to protecting your privacy and handling your data in compliance with the Kenya Data Protection Act, 2019.
By using our services, you agree to the terms of this Privacy Policy.
1. Data We Collect
§ When you sign up or use our platform, we may collect the following personal data:
§ Identity Data: Your full name, phone number, and email address.
§ Authentication Data: Password or login credentials.
§ Financial Data: MPESA statements or transaction data voluntarily uploaded by you.
§ Device Data: Device type, IP address, and usage logs (for security and analytics).
2. How We Use Your Data
We use your data solely to:
§ Provide you with access to our platform and services.
§ Process and analyze MPESA data to generate financial insights.
§ Communicate important service updates.
§ Ensure platform security and detect fraudulent activity.
§ Comply with legal obligations.
3. Legal Basis for Processing
We process your data based on:
§ Your explicit consent when you create an account and upload data.
§ Legitimate interest to maintain and improve our service.
§ Legal obligation to comply with data protection laws and resolve disputes.
4. Data Sharing and Disclosure
We do not sell, rent, or share your data with third parties, except:
§ When required by law, court order, or regulatory authority.